Unknowingly, too many of us operate from an inward mindset—a narrow-minded focus on self-centered goals and objectives.
When faced with personal ineffectiveness or lagging organizational performance, most of us instinctively look for quick-fix behavioral band-aids, not recognizing the underlying mindset at the heart of our most persistent challenges. Through true stories and simple yet profound guidance and tools, The Outward Mindset enables individuals and organizations to make the one change that most dramatically improves performance, sparks collaboration, and accelerates innovation—a shift to an outward mindset.
““The secret to teamwork is an outward mindset. This is the definitive guide on how to achieve it.” —Steve Young, NFL MVP and Hall-of-Fame quarterback “This is a powerful book with a powerful message about really seeing. It opens a path to trust, collaboration, creativity, and performance.” —Katherine Klein, Professor of Management, Wharton School “The Arbinger frameworks for leading personal and organizational change are some of the most powerful tools that I have come across in my entire career. The Outward Mindset is a must-read for leaders seeking significant and lasting organizational change.” —John Wilson, President of International Operations and Head of Global Transformation, Staples “An absolutely brilliant book. You will want to give it to everybody.” —Nick Ward, Vice President, Digital Marketing, Children’s Miracle Network Hospitals “Anyone interested in restoring the public’s trust in cops must use the principles of this book as the foundation of that effort. I cannot imagine any situation where this book should not be mandatory reading.” —Jon Hamm, CEO, California Association of Highway Patrolmen “The Outward Mindset is a thought-provoking, game-changing book. Filled with vivid, real-life examples, it argues clearly and persuasively for a better way of doing business.” —Gene McCarthy, President and CEO, ASICS America “The Outward Mindset powerfully demonstrates how teams can come together to deliver superior results. I had a hard time putting it down and, applying the frameworks myself, have seen an immediate, practical impact.” —Dan Shimoff, Vice President, McGraw-Hill Education “Along with all of Arbinger’s work, this book is not just foundational but transformational, and not just business changing but life changing.” —John Fikany, Vice President of Strategy Development, Quicken Loans, Inc. “This book is a must-read for those who want to know how to make a big difference in the lives of the people they lead and the results they achieve. It will change how you approach the challenges in your company, community, and family.” —Elizabeth Hall, former Vice President, Human Resources, Cricket Communications “The new perspective provided by this book and its built-in practical application tools have motivated me to actively experiment. I'm amazed at how quickly conversations, reactions, and behaviors are changing for the better.” —Gary M. Riding, Senior Vice President, Samsung Electronics America “Another gift from Arbinger! At once practical and transformational.” —Craig Tingey, Principal Advisor, Leadership Development, Rio Tinto “The Outward Mindset completely transforms approaches to culture change and change management. It is a very important book.” —Roberto Sánchez Romero, Global Head of Culture and Values, Everis “The Outward Mindset provides a compelling framework for self-accountability. It is a must read for leaders who are looking to mobilize themselves, their teams, or their organizations to achieve a collective goal.” —Nancy Murphy, Executive Director, Learning Operations, Cox Communications “Leaders who serve others with an outward mindset encourage a culture of collaboration where everybody wins. Read The Outward Mindset and learn how great servant leaders think.” —Ken Blanchard, coau”