> Skip to content
Play sample
  • Published: 13 February 2025
  • ISBN: 9781405978026
  • Imprint: Penguin Audio
  • Format: Audio Download
  • RRP: $32.00

Ping

The Secrets of Successful Virtual Communication





How to embrace virtual communication to be more productive, nurture relationships and thrive at work, from the leading global expert

Regardless of whether you work in an office, remotely, or hybrid, we are all virtual communicators. Learning how to choose the right communication mode, and use it effectively, won’t just make you a better communicator, you’ll become more productive, nurture relationships, and thrive at work.

Andrew Brodsky is here to explain that, yes, that meeting could have been an email. And that email? Maybe it should have been a voice memo. Your camera? It’s okay to turn it off, sometimes even better. Many of us give far too little thought to our virtual communication, and end up feeling isolated, misunderstood and burnt out.

Ping distils Brodsky’s cutting-edge social science research on remote communication tools. He helps us understand how we can interact most productively and authentically, how we can build relationships at a distance, the rules for making an impact online, and how we can increase inclusion and reduce conflict. With entertaining stories and interviews from top business leaders, Ping is an indispensable guide for today’s modern workplace.

  • Published: 13 February 2025
  • ISBN: 9781405978026
  • Imprint: Penguin Audio
  • Format: Audio Download
  • RRP: $32.00

Praise for Ping

Timely, practical and a pleasure to read, Ping will help you communicate more effectively in our increasingly digital world. Brodsky’s expertise shines through on each page of this must-read for anyone hoping to deepen connections, negotiate more effectively or simply save time on communication in the modern workplace

Katy Milkman, international bestselling author of How to Change

Brodsky offers a thoughtful examination of communication in the digital age, providing useful strategies for both in-person and online interactions. This book presents valuable insights for those looking to enhance their conversational effectiveness

Nir Eyal, bestselling author of Hooked: How to Build Habit-Forming Products

Finally: a science-based guide to having better conversations by text, email, phone, video, and yes, even social media. Andrew Brodsky is one of the world’s foremost experts on virtual communication, and his book is brimming with surprising insights and useful tips. It’s the resource we need for avoiding misunderstandings and making genuine connections

Adam Grant, #1 New York Times bestselling author of THINK AGAIN and HIDDEN POTENTIAL, and host of the podcast Re:Thinking

I've spent much of my career designing virtual communication tools, but always wished there was a how-to guide for getting the most out of them. Now, there is. Ping is full of concrete, research-backed advice. A must read for everyone who communicates online—in other words, everyone

Jake Knapp, Co-founder of Google Meet and NYT bestselling author of Sprint

With a focus on making every interaction intentional and productive, Ping offers practical strategies for improving virtual communication, building stronger relationships, and minimizing misunderstandings. Packed with real-world stories, interviews, and cutting-edge research, Ping is an indispensable guide for anyone looking to thrive in the modern, tech-driven work environment

Matt Abrahams, author of Think Faster, Talk Smarter and host of Think Fast, Talk Smart The Podcast

Ping is a must-read for leaders navigating hybrid work. Brodsky brilliantly outlines science-backed strategies to build trust and authentic relationships in virtual settings, helping teams stay connected and engaged. This book is essential for anyone seeking to thrive in a digitally driven, hybrid workplace

Abhijit Bhaduri, author, executive coach, former GM Global Learning & Development for Microsoft

Excellent!

Isabel Berwick, Financial Times

A thought-provoking guide. It will only become more important as artificial intelligence accelerates its grip on the workplace

Financial Times

Brodsky unlocks the secrets that can help us succeed in our personal lives and careers

New Scientist

Ping is a must-read for anyone looking to improve their virtual communication skills and thrive in today's fast-paced world

High Performance Bookclub Pick, March 2025